Turn Every Guest Into
Your Brand Ambassador.
Kalalak is an Online Reputation Protection System built exclusively for hotels. Stop losing bookings to bad reviews. Protect your reputation and drive 5x more positive reviews — on autopilot.
No credit card required • Setup in 5 minutes • Cancel anytime
Your Guests Are
Talking About You.
Right now, someone is deciding whether to book your hotel or your competitor — based entirely on reviews you can't control.
Happy guests forget to leave reviews
Unhappy guests share their frustration everywhere
One 1-star review costs you 30+ room nights
Manual review requests at reception are awkward
"Room 302 AC was broken and nobody at reception seemed to care. Will not stay here again..."
"Found hair on the pillows. Very disappointed with housekeeping standards."
"Waited 45 minutes for check-in. Staff was rude. Never coming back!"
Estimated occupancy loss: 15% this month
Reputation Protection
On Autopilot.
Our intelligent system works silently in the background — capturing the right feedback and routing it to the right place.
Smart Feedback Request
Customers receive a personalized WhatsApp message or scan a QR code at the perfect moment — when satisfaction is highest.
"Hi! Thank you for visiting us today. 🙏 We'd love to hear about your experience!"
Intelligent Rating Filter
Our AI-powered system automatically routes feedback based on sentiment — happy customers go public, concerns stay private.
Instant Action & Alerts
Negative feedback triggers real-time alerts to management. Positive reviews boost your Google rating automatically.
"Guest in Room 302 reported issue with AC. Immediate attention needed."
"5-star review posted to Google Maps by satisfied guest!"
Everything You Need
To Dominate Reviews.
A complete suite of tools designed to turn customer feedback into trust, ratings, and revenue.
Google Growth Automation
Automatically direct happy customers to Google Review — boosting your SEO and local ranking effortlessly.
WhatsApp-First Requests
High-conversion review requests sent directly to customers' phones via WhatsApp — where they actually respond.
Negative Review Shield
Catch unhappy customers before they damage your public reputation. Private feedback stays private.
Smart Analytics Dashboard
Real-time insights on customer sentiment, staff performance, and reputation trends — all in one place.
QR-Code Collection
Instant feedback via smart QR codes on table-talkers, reception desks, and checkout counters.
Multi-Language Support
Fully localized in English, Malayalam, Hindi & Arabic — reaching your diverse customer base naturally.
Want to see all features in action?
Request a DemoReal Results. Real Growth.
See how businesses like yours are transforming their online reputation with Kalalak.
Oshin Hotel: From 3.2 to 4.8 Stars in 90 Days
Low review volume, inconsistent feedback, and a struggling 3.2-star rating was hurting bookings and revenue.
Implemented Kalalak's automated review system with WhatsApp integration and real-time negative feedback alerts.
"Kalalak transformed our online reputation completely. We went from dreading reviews to looking forward to them."
Results After 90 Days
More Than Software —
A Reputation Protection System
We believe in building authentic trust. No shortcuts, no manipulation — just genuine customer relationships.
100% Google & Platform Compliant
We follow all platform guidelines strictly
No Fake Reviews or Bots
Only genuine customer feedback
Ethical, Human-First Approach
Building real trust, not deception
Dedicated Support Team
Real humans, ready to help
"We don't manipulate reviews. We build trust — the right way."
Frequently
Asked Questions
Your Hotel's Reputation
Deserves Protection.
Join 500+ hotels already protecting their online reputation. Let us help you turn guest feedback into trust, 5-star ratings, and increased occupancy.
500+ happy hotels